Help & Emergencies


In the event of an emergency, nib's Emergency Assistance team is available 24/7 on 
1300 555 019 (within Australia) or +61 3 8523 2800 (outside of Australia).


Call reverse charges via the local operator to avoid call costs.

So we can easily assist you, please be ready with the following information:

  • Your policy number.
  • A contact number for where you are now.
  • The nature of your problem.
  • If you are ill or injured we will need details of medical consultations you have had.