Travel Alert: Coronavirus (COVID-19) continues to impact many travellers around the world. Before you buy, read the travel alerts and check travel advice and restrictions for your destination(s) as these may impact cover, or your ability to travel.
Family Violence Policy
Family violence can happen to anyone and cause you to live in fear. COTA Travel Insurance is committed to ensuring the safety of our customers by providing the appropriate tools to our employees so they can better identify and support those who are affected by family violence.
If you are experiencing family violence you can:
• Call 000 if you feel you are in immediate danger.
• Access 24/7 counselling and support from 1800RESPECT by calling 1800 737 732 or visit their website at 1800RESPECT.
• Read our Family Violence Policy to see how COTA Travel Insurance can help provide support or to find additional information regarding support services.
Other information
Interpretation Services- TIS National is a free interpreting service which aims to provide equitable access to key services, which are not government funded, for people with limited or no English language proficiency. Visit their website for more information.
- National Relay Service (NRS) is a government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls. Visit their website for more information.